Surprise reader: Hamadeh’s office failed us

Independent Newsmedia/Charlene Bisson

OPINION — We submitted, for a nice refund, our e-file on April 2. In May, the IRS asked us to be verified. We did. Online it shows that they received our forms. It does not progress past received.

There appears to be no customer service any more. On the phone an AI asks you the same questions you put in online and gives you the same answer: Being processed.

I’m on hold for hours trying to get an appointment with the Glendale office.

In June, I left a message with Rep. Abe Hamadah’s office to see if they had any helpful ideas on what to do. I figured it was not in their department, but they would have some good advice. No call back.

In July, I Ieft a message asking for some advice. No call back. My last message was in August. No call back.

I think it is extremely rude not to even acknowledge my calls. Guess who I’m not voting for?

Rep. Abe Hamadeh represents Congressional District 8, which includes parts of Glendale, Peoria, north Phoenix, Sun City, Sun City West and Surprise. Please submit comments at yourvalley.net/letters or email them to AzOpinions@iniusa.org. We are committed to publishing a wide variety of reader opinions, as long as they meet our Civility Guidelines.